TERMS & CONDITIONS

Urban Oasis Home and Garden
Effective Date: 24/11/25

Welcome to Urban Oasis Home and Garden. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Information

Urban Oasis Home and Garden (“we,” “our,” “us”) operates an online store selling home and garden products via dropshipping.

Business Location: NSW 2075, Australia
Contact: support@urbanoasishome-garden.com.au | 0426 796 313

2. Eligibility

You must be at least 18 years old to make purchases on our website. By using our services, you confirm that you meet this requirement.

3. Products and Pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to change prices and product availability without notice.
Images are for illustrative purposes only; actual products may vary.

4. Orders and Payment

Orders are processed via secure payment gateways (PayPal, Stripe, credit card).
Payment must be completed before order fulfillment.
We reserve the right to cancel orders in cases of suspected fraud or incorrect pricing.

5. Shipping and Delivery

We offer Australia-wide delivery via dropshipping partners.
Delivery times are estimates and may vary due to supplier or courier delays.
We are not liable for delays beyond our control.

6. Returns and Refunds

Please refer to our Returns Policy for details on eligibility and process.
Refunds are issued in accordance with Australian Consumer Law.

7. Intellectual Property

All content on our website, including text, images, logos, and design, is the property of Urban Oasis Home and Garden and may not be reproduced without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except as required by law.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

10. Cookies

Our website uses cookies to enhance user experience. Please refer to our Cookies Policy for details.

11. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

12. Changes to Terms

We may update these Terms and Conditions at any time. The latest version will be available on our website.